Wonder what a day as a market manager or board member will look like if you decide to take on a SNAP/Merchant Service program? There are a number of details that should be taken into consideration. Although every market performs differently, we will provide you an overview of a typical day and responsibilities.
Click here for a Market Day SNAP/Merchant Serviced Preparation document that covers the topics below.
I) MARKET DAY SUPPLIES
Receipt Box – for lost sales notes and paper receipts
Tokens in a zip lock bag
Note cards– to record lost sales
Notebook – records, resources, and contacts
Electronic Card Machine (carrying case,extra paper roll and fully charged)
Pack – for “cashier drawer”
Calculator, stapler, pen, etc.
Optional – Paper vouchers for SNAP in case network fails
Consider asking a bank for a “bank bag” for your vendors to hold all their tokens. Perhaps this exchange could turn into a sponsorship
II) BEGINNING OF MARKET
Distribute Vendor Reimbursement Envelopes to vendors
(and checks if applicable)
Deliver previous week token collection to Market Cashier
Place box/backpack with full token receptacles in secure place
Turn on machine and prepare supplies
The machine needs to be staffed by the cashier at all times
III) PROMOTE DEBIT/SNAP SNAP SERVICE IN MARKET
Encourage volunteers and vendors to inform customers about the service
Post signage for customers
Announce the service if you have a announcement system
IV) CUSTOMER PURCHASE OF TOKENS
SNAP tokens can be any denomination but are typically $1 with no minimum purchase or surcharge to be used only at your market. No change is given back. Refer to FNS eligible foods for purchase.
Let the customer know there is a $1.50 convenience fee (if you choose to use this method) which is used to support the SNAP program at the farmers market. These tokens are treated like cash; change is given.
V) END OF THE MARKET DAY
Follow the procedure for your machine to print and send a batch report
Print a batch report for your records and place in receipt box
Have Vendors count their tokens and fill in Vendor Reimbursement Forms
Collect Vendor Reimbursement Envelopes with tokens from each vendor
VI) MARKET ACCOUNT RECONCILIATION
Refer to the Market Account Reconciliation (pdf) document which addresses: market day token reserves, risk management decisions, vendor token return form, market day transaction form, market day summary report, end of month statement reconciliation, and end of market season.